FAQ

IS THERE A MINIMUM ORDER
No, there’s no minimum order for our deliveries, fees will vary depending on which area you are located

CAN I ORDER FOR THE SAME OR THE FOLLOWING DAY
Depending on where you are located and our availability, we can make this happen. There could be extra charges for immediate deliveries.

CAN I ORDER AFTER THE CUT OFF DAY
Yes you can, subject to availability. We always make extras for these cases, but there is always a risk for many of the meals to be sold out.

DO YOU USE ANY ARTIFICIAL ADDITIVES, FLAVOUR ENHANCERS OR PRESERVATIVES
We don’t use any artificial additives, flavour enhancers or preservatives ourselves in the kitchen, however there are some ready-made ingredients we use – for example some Asian sauces – which may contain additives. If you have any concerns about a particular dish, please call us on 647 471 6178.

DO YOU SUPPLY GIFT VOUCHERS
Yes we do. Please contact us for more details. We also do provide Gift Boxes for any occasion you may consider useful.

CAN YOU CATER FOR FOOD ALLERGIES / VEGETARIANS / NON PORK-EATERS
We specify after every meal description all ingredients used. Please read carefully before ordering.

DO I NEED TO BE HOME TO TAKE DELIVERY
No – most of our customers aren’t home when we deliver or are sleeping when we get to their homes. Just make sure you let us know the best place to leave your box. (This is discussed previously with our team once you place the order) when arranging the delivery with us. In the absence of instructions we will leave your box on your doorstep.

WHERE DO YOU DELIVER
We deliver to most neighborhoods of Toronto, from the beaches to liberty village and from Sheppard to Front Street. If you are out of this area, please give us a call to arrange another way of delivery.

HOW LONG WILL MY DINNERS LAST IN THE FRIDGE OR FREEZER
Dinners that are already frozen or that you freeze yourself are best used within three months. All dinners have a best-before date on the label.

HOW MUCH DOES DELIVERY COST
First Order: Free delivery
Orders $150+= Free delivery
Toronto: $9.95 per delivery under $150 or beyond the first order
Burlington/Mississauga/Milton= $7 per delivery under $150 or beyond the first order
Oakville= $5 per delivery under $150 or beyond the first order – Free pick up
Other locations – Let us know and we’ll try to make it happen

CAN YOU DELIVER TO SECURITY APARTMENTS
If you live in a security apartment you can request that we call on the delivery day or couple of minutes before so you can arrange for someone to buzz the driver in at that time. Otherwise you would need to provide us with an access code or key.